Returns Policy

This policy applies to online purchases only.

You can return any items you purchased from for up to 28 days from the purchase date. If more than 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We we do not accept returns on earrings or lingerie.

Additional non-returnable items:
Gift cards

To complete your return, please include a note with your name or order number ( as per the reciept emailed to you) 

Refunds (if applicable)
Once your return is received a refund will be automatically issued (to your original method of payment) provided the item(s) have met the specified conditions of return.

To return your product you should mail your product to: Aurora, Unit 4, Scotch Street Centre, Dungannon, N. Ireland BT70 1AR

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over £60, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.